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RETURNS/EXCHANGES

RETURNS AND EXCHANGES 

Click here to proceed with your return

Please read our return policy before proceeding with the return

  • RamiyaSwim does NOT offer refunds. Exchanges will be for store credit only. No exceptions. 
  • Once orders are placed, they cannot be cancelled. No exceptions.
  • Items must be exchanged within 30 days of receiving the package. We allow grace periods so please reach out to us if you need more time. We are happy to accommodate. info@ramiyaswim.com
  • Items that are purchased during sale or purchased using discount codes WILL be accepted for store credit. 

-RamiyaSwim will only accept items that are unwashed, unworn, and untampered.

-Items must be returned for store credit within 30 days after you receive your order. If you need an extension, please reach out to us!

-Due to continuous orders, RamiyaSwim offers store credit in which you can reorder your correct style, color, and size.

-Items that were bought on sale and purchased with a discount code will be approved for an exchange for store credit.

-Items MUST be in the original form it was received with original tags and original packaging. 

-Items that have been evidently been worn due to stains, smell, or reattachment of hygiene sticker will be DENIED for an exchange, no exceptions.

-RamiyaSwim has the right to refuse any exchanges that go against our exchange policy.

-The customer is responsible for the shipping cost to send the goods back to RamiyaSwim HQ and will not be reimbursed for that cost. 

-RamiyaSwim is not responsible for lost packages, so it is essential to provide a tracking code. 

 

Kind Regards,

RamiyaSwim