RETURNS AND EXCHANGES
Please read our return policy before proceeding with the return
- RamiyaSwim does NOT offer refunds. Exchanges will be for store credit only. No exceptions.
- Once orders are placed, they cannot be cancelled. No exceptions.
- Items must be exchanged within 30 days of receiving the package. We allow grace periods so please reach out to us if you need more time. We are happy to accommodate. firstname.lastname@example.org
- Items that are purchased during sale or purchased using discount codes WILL be accepted for store credit.
-RamiyaSwim will only accept items that are unwashed, unworn, and untampered.
-Items must be returned for store credit within 30 days after you receive your order. If you need an extension, please reach out to us!
-Due to continuous orders, RamiyaSwim offers store credit in which you can reorder your correct style, color, and size.
-Items that were bought on sale and purchased with a discount code will be approved for an exchange for store credit.
-Items MUST be in the original form it was received with original tags and original packaging.
-Items that have been evidently been worn due to stains, smell, or reattachment of hygiene sticker will be DENIED for an exchange, no exceptions.
-RamiyaSwim has the right to refuse any exchanges that go against our exchange policy.
-The customer is responsible for the shipping cost to send the goods back to RamiyaSwim HQ and will not be reimbursed for that cost.
-RamiyaSwim is not responsible for lost packages, so it is essential to provide a tracking code.
FREE EXPRESS SHIPPING FOR ALL ORDERS OVER $150
|AUS/NZ||5+ BUSINESS DAYS||$10|
|USA||2-4 BUSINESS DAYS||$6|
|CANADA||2-4 BUSINESS DAYS||$10|
|UK||5+ BUSINESS DAYS||$10|
|REST OF WORLD||5+ BUSINESS DAYS||$10|
|AUS/NZ||2-4 BUSINESS DAYS||$30|
|USA||1-3 BUSINESS DAYS||$25|
|CANADA||1-3 BUSINESS DAYS||$25|
|UK||2-4 BUSINESS DAYS||$30|
|REST OF WORLD||2-4 BUSINESS DAYS||$30|
All orders are processed and shipped during business hours, Monday - Friday.
Orders process within 3 working days (excluding pre-orders).
Sales/Holidays require up to 5 working days for processing.
Standard Delivery: 3-5+ business days
Express Delivery: 1-3 business days (varies depending on location)
Preorders take 2-6 weeks for shipment.
Orders cannot be cancelled once placed, no exceptions.
RAMIYASWIM is not responsible and has no control over unexpected delays.
Please note: RAMIYASWIM is not liable for customs clearance fees in your country and holding times of packages by customs in your country. If you choose to reject/refuse/unclaim delivery due to customs fees, there will be a 20% restock/return fee from your refund. No exceptions/non negotiable.
Please note: RAMIYASWIM is not liable if you miss a delivery. If delivery fails, the post office will attempt delivery two more times before it is returned to RAMIYASWIM HQ. If returned to RAMIYASWIMHQ, customer will be responsible for the postage of reshipment.
Please note: RAMIYASWIM is not responsible if wrong shipping address is given to us when shipping information is asked during check out. You have 24 hours to email us the correct shipping address. Please make sure your information is correct before placing the order.
Please note: RAMIYASWIM is not responsible for lost packages.
**Holidays/Sales may affect and delay delivery
SHIPPING TO MULTIPLE LOCATIONS
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.
You may request for an address change within 24 hours, email INFO@RAMIYASWIM.COM, We cannot make changes to the address once the process has gone through.
30 DAY RETURN POLICY
We now offer 30 day returns! Keep your bikini for 30 days. If you don't like it, return it to us for store credit. Please remember that hygiene stickers and hang tags CANNOT be removed. If removed, it will not be eligible for FULL store credit amount.
FREE SHIPPING OVER $150
Want free shipping? You got it! All orders over $150 will be shown a 'free shipping' option during checkout!
USA / CANADA SHOPPERS, WANT TO PAY LATER?
Check out using Sezzle for ZERO interest, hassle free option! Split your purchase into 4 payments. Sezzle option shown during checkout!
LEONA ADJUSTABLE COVERAGE / BOTTOM
When will I receive my bikinis?
Delivery times depend on your location and the shipping time you selected. Our processing time is 1-2 business days. Once your order is dispatched from our warehouse, it will be handed to the shipping facility to make the final delivery. For more information on shipping, please click here.
What is your return policy?
We accept all returns, even items purchased with discount code or items on sale! We will accept your return for store credit within 30 days of receiving the goods! Please reach out to us if you need more time! For more information on returns, please click here.
What size do I purchase?
Our sizing fit snug, so we recommend sizing up ONLY if you are in between sizes. However, if you normally wear a certain size, please choose that size. For more information on sizing, please click here.